Academic Counsellor

Roles and Responsibilities :

• Identify potential clients through cold calling, email outreach, and social media platforms to generate leads for educational services.
• Develop a deep understanding of the target audience's needs and preferences to provide personalized guidance on course selection, scholarships, and financial aid options.
• Build strong relationships with existing clients by offering exceptional customer service, resolving issues promptly, and ensuring timely communication.
• Collaborate with internal teams (e.g., admissions staff) to ensure seamless delivery of academic programs.

Job Requirements :

• 0-3 years of experience in B2C sales or inside sales in an education/training industry setting.
• Strong cold calling skills with ability to generate high-quality leads from diverse sources.
• Excellent communication skills for effective phone conversations with prospective students/parents.
• Basic knowledge of educational systems/processes; willingness to learn more about our specific offerings.