Academic Counsellor

Roles and Responsibilities :

• Provide career guidance to students through phone calls, emails, or face-to-face meetings.
• Identify student needs and match them with relevant educational programs or services offered by the institution.
• Develop strong relationships with clients to build trust and loyalty.
• Meet sales targets by upselling/cross-selling courses/programs to existing customers.

Job Requirements :

• 0-3 years of experience in BPO sales, cold calling, inside sales, or telesales.
• Strong communication skills for effective counseling sessions over phone/email/in-person.
• Ability to work independently with minimal supervision while meeting deadlines.