Academic Counsellor

About TeamLease EdTech
TeamLease EdTech is India's leading learning solutions provider, helping universities launch online programs and corporate companies upskill their workforce. We are on a mission to improve Indias employability ratio, and we believe that the right career guidance is the first major step toward that goal.
Job Overview
Are you passionate about shaping futures and guiding students toward their dream careers? TeamLease EdTech is looking for dynamic, results-driven, and empathetic Student Counselors to join our growing team. In this role, you will act as a trusted career advisor, helping students and working professionals choose the right educational programs and certifications to achieve their career goals.
Key Responsibilities

• Career Counseling: Guide prospective students and working professionals regarding various higher education courses, degrees, and executive programs.
• Lead Conversion: Connect with prospects via inbound and outbound calls, understand their career aspirations, and map them to the right programs.
• End-to-End Admission Support: Handhold students through the entire admission process, from initial inquiry and documentation to final enrollment.
• Relationship Management: Maintain regular touchpoints with leads to build trust, resolve doubts, and drive successful enrollments.
• Target Achievement: Meet weekly and monthly enrollment targets while maintaining high-quality counseling standards.
• Database Management: Efficiently update and maintain student interactions and status updates in the CRM software.

Key Requirements & Skills

• Education: Any Graduate / Post Graduate.
• Experience: 0 to 4 years of experience in Inside Sales, Telecounseling, Academic Advising, Admissions, or Customer Support (EdTech experience is a huge plus).
• Communication: Flawless spoken and written English. Fluency in regional languages (Hindi, Tamil, Telugu, etc.) is a strong advantage.
• Traits: Strong active listening skills, high empathy, patience, and a persuasive negotiation style.
• Tech-Savvy: Basic knowledge of MS Office (Excel, Word) and familiarity with CRM tools.

Whats in it for You? (Perks & Benefits)

• Attractive Incentives: Highly lucrative, uncapped performance-based incentive structures over and above your fixed CTC.
• Career Growth: Fast-track career progression into Team Lead or Managerial roles within the HR tech and EdTech ecosystem.
• Learning Environment: Continuous training, upskilling opportunities, and mentorship from industry leaders.
• Work Culture: A vibrant, inclusive, and collaborative work environment at one of India's leading enterprise learning solution providers.