Academic Counsellor

Job Summary

Job Title: Academic Counsellor

Working Days: 6 days a week (Sunday working, 1 weekday off)

Location: Navi Mumbai

About the Role: We are looking for a proactive, result-driven Academic Counsellor to manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the centre, as well as handling leads via calls and other channels to drive admissions.

Responsibilities

• Counsel walk-in students and parents at the centre regarding courses, programs, and career paths.
• Convert walk-in inquiries into admissions through effective counselling and relationship building.
• Handle online leads through calls, follow-ups, and cold calling.
• Guide prospective students and address their queries to drive conversions.
• Maintain regular follow-ups with leads to ensure closure.
• Update and manage lead data in CRM systems.
• Achieve daily/weekly/monthly admission targets.
• Coordinate with internal teams for smooth admission processes.

Requirements

• Strong communication and interpersonal skills
• Experience in face-to-face counselling is highly preferred
• Comfortable with cold calling and handling online leads
• Target-oriented with a strong ability to convert leads
• Knowledge of CRM tools is an added advantage
• Graduate in any discipline (English literature is preferred)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.