Academic Counsellor

Role & responsibilities

• Connect with prospective students through inbound and outbound calls.
• Understand candidates' educational background, career aspirations and learning requirements.
• Counsel students on suitable IT courses and career-oriented programs.
• Explain course curriculum, benefits, career opportunities, fees and other relevant details.
• Handle objections and queries effectively to drive conversions.
• Follow up consistently with interested prospects and maintain a healthy sales pipeline.
• Achieve individual and team sales/enrolment targets.
• Maintain accurate records of leads, follow-ups and conversions in the CRM.
• Provide a smooth and professional counselling experience throughout the admission process.
• Collaborate with internal teams to ensure timely enrolment and documentation.

Preferred candidate profile

• Minimum 1 year of experience in EdTech sales is mandatory.
• Experience in IT course selling will be strongly preferred.
• Strong communication and interpersonal skills.
• Excellent counselling, convincing and negotiation abilities.
• Target-oriented and self-motivated approach.
• Ability to handle sales pressure and work in a fast-paced environment.
• Candidates should be comfortable working 6 days a week from office.
• Maximum age: 29 years.