21GRAMS- Senior Designer

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

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Real Chemistry is looking for a Senior Designer to join our growing team!  

21GRAMS, Real Chemistry’s advertising agency, has done a lot in its first 5+ years. Known for our creativity, we've just been ranked as the #2 creative health agency in the world by Cannes Lions. It takes a team to do ambitious things, and our ambition is to help people connect with healthcare – by making advertising less of an interruption and more worth people’s time because it actually gets them. As an agency with the full capabilities of Real Chemistry at our fingertips, we’ve got endless potential.   

At 21GRAMS, we’re proud to introduce our agile content studio, delivering bold storytelling and streamlined creative execution with quality and speed.  

We’re looking for a sharp, skilled and efficient Senior Designer to join ROOM42's Content Studio. You’ll serve as a key creative partner, applying your design expertise across healthcare/pharma (both HCP and consumer) and beyond. Reporting to the VP, Creative Lead of Content Studio, you’ll be responsible for shaping and refining art across a wide range of deliverables - bringing conceptual clarity, brand voice alignment, and category fluency to everything you touch.  

This is a remote-first role open to candidates based anywhere in the United States. For candidates located near a Real Chemistry office (such as New York), there may be an expectation of 1–2 days per week in-office, depending on team and business needs.  

Responsibilities:  

Own day-to-day production leadership for assigned accounts, translating the brief into clear scopes, timelines, and next steps across internal teams and external partners  

Partner with Creative and Account leads to align deliverables, assumptions, and resourcing; flag risks and trade-offs early and propose practical solutions  

Build and manage production schedules for multi-channel digital tactics (e.g., websites, interactive visual aids, videos, banners, landing pages, and emails), coordinating handoffs from kickoff through deployment  

Coordinate cross-functional teams (Art Direction, Design, Copy, Development, and QA) to keep work on brief, on timeline, and ready for regulated review and launch  

Manage estimates, budgets, and vendor/partner engagement as needed, maintaining clear documentation, approvals, and change control  

Oversee trafficking and version management, ensuring accurate specs, files, and final deliveries across platforms and stakeholders  

Run status updates and working sessions, communicating progress, decisions, and dependencies to internal partners and maintaining momentum across concurrent projects  

Support internal and client-facing presentations by confidently walking through plans, timelines, and rationale, connecting recommendations back to the communication objectives  

Contribute to ongoing process improvement (templates, workflows, and best practices) to improve speed, quality, and team efficiency across the Content Studio  

 

Qualifications  

2–4 years of experience designing in an agency or in-house creative team  

Bachelor’s degree in Design, Visual Communication, or a related field (or equivalent practical experience)  

Healthcare/pharmaceutical experience is a plus, especially across digital deliverables and regulated review processes  

Actively experimenting with AI tools in day-to-day work (e.g., ChatGPT, Claude, Midjourney, Copilot, Figma Make) and eager to adopt AI-assisted automation practices that elevate craft and efficiency  

A comprehensive creative portfolio, demonstrating strong conceptual capabilities and ability to produce work in high-science pharma categories.

SMART Goals  

Designer  

Deliver  90%  of assigned digital production assets (e.g., emails, banners, social, landing-page components)  on or before agreed milestones  each month, as tracked in the project schedule  

Reduce avoidable QA rework by achieving  ≤2  designer-caught errors per project (links, specs, sizes, naming) by the  end of Q3 , measured through QA checklists and producer feedback  

Build and maintain a personal library of  10 reusable, on-brand modules  (e.g., header systems, CTA treatments, safety blocks, icon sets) by  quarter-end  to improve speed and consistency across deliverables  

Demonstrate category fluency by completing  2  healthcare/pharma compliance learning modules and applying the learnings to  3  projects by the  end of Q2 , validated via lead review notes  

( AI goal ) Use approved AI tools to generate first-pass layout options and/or component variations for  at least 2 deliverables per month , then document what was used and what changed, reducing concept-to-first-draft time by  20%  by the  end of Q3  

Senior Designer  

Lead design execution on  2  multi-tactic initiatives per quarter (e.g., email + landing page + banners), delivering  100%  of core assets within timeline and scope, as confirmed by Producer and Account sign-off  

Increase first-round approval rate to  ≥75%  for assigned work by the  end of Q3  (fewer than 2 major creative revisions), measured through review cycles and feedback logs  

Own brand consistency by creating/updating  1  digital toolkit per quarter (templates, type/spacing rules, component guidance) and achieving  adoption on 3+ projects  within that quarter  

Mentor and quality-check work for  1–2  Designers per month by providing actionable feedback within  24 hours  of review requests, improving their on-time delivery to  ≥90%  by the  end of Q4  

( AI goal ) Pilot an AI-assisted workflow for repurposing creative across platforms (e.g., resizing, layout variants, copy-fit explorations) on  1 initiative per month , and publish a 1-page playbook by  quarter-end  showing a  15%  reduction in turnaround time without increasing QA findings  

Design Lead  

Set and maintain design standards for the Content Studio by launching a  Design System v1  (core components, accessibility baselines, and usage guidance) by  end of Q3 , with  ≥80%  adoption across new digital projects in the following quarter  

Improve studio efficiency by reducing average concept-to-release cycle time by  10%  by  end of Q4  through clearer intake, tighter review rituals, and reusable modules; track via production timelines across at least  10  projects  

Increase quality and consistency by achieving a  first-round client approval rate of ≥70%  on lead-owned initiatives by  end of Q4 , measured across  6+  client review cycles  

Develop team capability by running  1  skills workshop per month (craft, accessibility, platform best practices, compliance considerations) and documenting takeaways; target a  +1.0  average improvement in quarterly self-assessments across participating designers  

( AI goal ) Establish an approved AI usage framework for the studio by  end of Q2  (prompt patterns, quality checks, legal/compliance guardrails, and documentation), then deliver  2  measurable pilots by  end of Q3  demonstrating either  15%  faster turnaround or  20%  fewer rework cycles  

Pay Range: $70,000-$80,000 This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.   

  Posting Salary $70,000 — $80,000 USD

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We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at:  www.realchemistrybenefits.com .

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have  office locations  in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us.   For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be.   Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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