Zendesk logo

Software Product · Pune, Maharashtra

Zendesk

Zendesk provides customer service software solutions, aiming to enhance relationship management across diverse industries, fostering improved interactions between businesses and clients.

  • 3.8from 7 employee reviews
  • 30 open roles
  • Avg. salary ₹29.1 L/yr
See 30 open jobs

Open roles

Open jobs at Zendesk

30 open roles across 2 cities. Tap Apply and an agent fills in and submits the application for you.

Company overview

Zendesk at a glance

Founded
200719 years running
Headquarters
PuneMaharashtra
Employees
1K–5K
Company type
Foreign MNC · Public
Industry
Software Product
Business model
B2B · B2C
Monthly visits
114.5M+1.6%to their website
Crunchbase rank
#1,19,346on Crunchbase
Ownership
Publicly listed
Funding stage
Private Equity9 rounds · 11 investors

About

Zendesk is a customer service software company with support and sales products designed to improve customer relationships. We believe that every great customer relationship stems from a conversation, so we built a company that designs solutions to foster better customer relationships. Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 170,000 customers across a multitude of industries in over 30 languages.

What people know them for

EnterpriseGCC captiveProduct basedPublicly listedSaaS

From live job postings

How Zendesk is hiring

Calculated from the roles Zendesk has posted across job boards and its own careers site.

Roles posted, last 6 months

30about 5 a month
MayOct

Where they hire

Pune15
Bengaluru10

Skills they ask for most

amazon web servicesArtificial IntelligenceCustomer ExperienceCustomer ServicePythonEquityAgileAutomationCommunication Skillsoperational support
Typical experience
5–12 yrs

Compensation

Zendesk salaries by role

Yearly CTC in India. The rule spans the reported range; the coin marks the average.

Company average ₹29.1 L
  • Software Engineer

    ₹16 L – ₹25.1 L

    Average ₹20.2 L

    31 reports

  • Senior Software Engineer

    ₹25.5 L – ₹42.8 L

    Average ₹32.6 L

    13 reports

  • SSE

    ₹28.8 L – ₹30.9 L

    Average ₹29.7 L

    7 reports

  • Team Manager

    ₹40 L – ₹70 L

    Average ₹55 L

    4 reports

  • Configuration Specialist

    ₹12.1 L – ₹15.1 L

    Average ₹13.3 L

    4 reports

  • Architect

    ₹35 L – ₹40 L

    Average ₹36.9 L

    4 reports

  • Staff Software Engineer

    ₹43 L – ₹60 L

    Average ₹50.8 L

    4 reports

  • SSE-QA

    ₹27.3 L – ₹34.8 L

    Average ₹30.3 L

    4 reports

Employee ratings

What it's like to work at Zendesk

Source: AmbitionBox · 7 reviews

Rated3.8of five

Salary & benefits4.6
Work-life balance4.1
Company culture3.9
Skill development3.7
Work satisfaction3.6
Career growth3.3
Job security3.1

Highly rated for

  • Compensation & Benefits
  • Skill Development

Critically rated for

  • Career Growth
  • Job Security

Funding & financials

Is Zendesk a stable place to work?

Last round
Private Equity
Funding rounds
9

Backed by

Permira, Employee Stock Option Fund, Notable Capital, IVP and 7 more

OperatingPublicLayoffs reported Mar 2026

FAQ

Questions about working at Zendesk

How do I apply for a job at Zendesk?

Zendesk has 30 open jobs listed on this page, in Pune and Bengaluru. Pick a role, open it to read the full job description, and apply in about 2 minutes.

What is the average salary at Zendesk?

The average annual salary at Zendesk is ₹29.1 L. Typical annual pay by role: Software Engineer: ₹16 L to ₹25.1 L; Senior Software Engineer: ₹25.5 L to ₹42.8 L; SSE: ₹28.8 L to ₹30.9 L.

Does Zendesk hire freshers?

Not right now. None of Zendesk's current openings are aimed at candidates with 0 to 1 years of experience.

Where are Zendesk's offices?

Zendesk is headquartered in Pune, Maharashtra, India.

Is Zendesk a good company to work for?

Zendesk is rated 3.8 out of 5 from 7 employee reviews. Employees rate it highly for Compensation & Benefits and Skill Development. Common criticisms are about Career Growth and Job Security.

When was Zendesk founded?

Zendesk was founded in 2007. The company has been operating for 18 years primarily in the Software Product sector.

Where is the Zendesk headquarters located?

Zendesk is headquartered in San Francisco,California.

Does Zendesk have good work-life balance?

Zendesk has a Work-Life Balance Rating of 3.8 out of 5 based on 7 employee reviews on AmbitionBox. 71% employees rated Zendesk 4 or above, while 29% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Zendesk reviews for more details.

30 open jobs